Service policies

Effective October 2, 2026.

What we provide

Americlear Dispatching LLC provides remote dispatch and administrative support for owner-operators and trucking fleets. The exact services are listed in the written service agreement. Services may include load search, broker communication, carrier packet assistance, and load-document coordination.

Starting service

Service begins on the date agreed in writing after onboarding is complete. Equipment information, operating availability, communication preferences, and required carrier documents must be provided before dispatch begins. No physical goods are shipped.

Fees and payment

Fees are quoted in U.S. dollars (USD). The written quote and service agreement specify the fee calculation, billing frequency, due dates, and any authorized charges. Review and accept those terms before paying. This website does not collect card details.

Carrier approval and responsibilities

Carriers approve loads before booking and remain responsible for their operating authority, insurance, equipment, driver qualifications, safe operation, and compliance with applicable requirements. Load availability, rates, and earnings are not guaranteed.

Cancellation

To request a cancellation, contact Americlear Dispatching in writing using the business email on the contact section. We will confirm the effective date and coordinate any open work. The notice period, if any, must be stated in the written service agreement before service starts. Fees for services already performed remain payable. Canceling dispatch support does not automatically cancel a load already accepted by the carrier.

Refunds and billing questions

Contact us with the invoice number and a description of the issue. Duplicate payments and confirmed billing errors are corrected, unused prepaid amounts for services not performed are refundable, and fees for services already performed are not refundable except where required by law or agreed in writing. Any approved refund is returned through the original payment method; arrival depends on the payment provider and financial institution.

Questions

Contact Americlear Dispatching LLC through the business contact details for service, billing, cancellation, or refund questions.